Resolved -
      	Service recovery is now complete, and all systems have been restored to normal operation. We’re continuing to perform final validation checks and will closely monitor our infrastructure to ensure stability and full functionality across all endpoints.
Thank you for your patience throughout this incident.
        
        
            Oct 21, 00:54 UTC
        
      
      
        Update -
      	We’re beginning to observe some improvement in service stability as upstream cloud provider issues in the AWS US-East-1 region continue to recover. However, our systems are still not fully operational, and some users may continue to experience intermittent errors or degraded performance.
Our team remains engaged and is closely monitoring the situation while working to restore services to full capacity.
We’ll share further updates as recovery progresses.
        
        
            Oct 20, 23:46 UTC
        
      
      
        Update -
      	We are impacted by an ongoing AWS outage in the us-east-1 region. Multiple services are currently experiencing degraded performance and intermittent outages.
Our team is working closely with AWS to monitor the situation and restore normal operations as soon as possible.
We will continue to provide updates throughout the day.
        
        
            Oct 20, 14:21 UTC
        
      
      
        Update -
      	We are continuing to investigate this issue.
        
        
            Oct 20, 08:37 UTC
        
      
      
        Investigating -
      	We’re currently experiencing degraded performance across multiple data API endpoints.
The issue is related to an ongoing AWS us-east-1 regional incident impacting several dependent services.
Any API endpoint that retrieves historical data may be affected — including endpoints for spot, futures, and options markets.
Some requests may fail, experience increased latency, or return incomplete results.
Our engineering team is actively monitoring the situation and working to restore normal operations as AWS services recover.
We’ll provide further updates as more information becomes available.
        
        
            Oct 20, 08:23 UTC