Update - We are continuing to work on a fix for this issue.
Nov 14, 2025 - 15:37 UTC
Identified - We detected an issue affecting the Reference Rate process that is causing prices to remain stale. Our team is actively working on a solution.
Nov 14, 2025 - 15:36 UTC
Completed -
The scheduled maintenance has been completed.
Nov 15, 14:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 14:00 UTC
Scheduled -
Amberdata will perform scheduled maintenance on Saturday, November 15, 2025 from 14:00 to 14:15 UTC (09:00 to 09:15 EST). Customers should expect WebSocket disconnects during this window as we are refreshing underlying infrastructure. Connections will restore automatically once the work is completed. No functional changes are expected.
Expected Impact WebSocket Services Estimated impact: 14:00 to 14:15 UTC
For updates during the maintenance, please check our status page at status.amberdata.io.
Nov 13, 14:00 UTC
Resolved -
The service has recovered. Data API endpoints are no longer returning errors and latency has stabilized. We continue to monitor the system.
Nov 14, 17:23 UTC
Update -
We are continuing to work on a fix for this issue.
Nov 14, 17:22 UTC
Update -
We are continuing to work on a fix for this issue.
Nov 14, 16:02 UTC
Identified -
We detected an issue affecting several Data API endpoints due to an upstream dependency. This is causing service disruptions across multiple datasets. Our team is working on a solution with the highest priority.
Updates will be posted here as the service is restored.
Nov 14, 16:02 UTC
Resolved -
This incident has been resolved.
Nov 13, 20:19 UTC
Identified -
We are currently experiencing degraded performance affecting our stablecoin data pipeline. Some stablecoin metrics may appear delayed or incomplete in both the Stablecoin Dashboard and related API endpoints. Our engineering team has identified the source of the issue and is actively working to restore normal performance. We will provide an update as soon as full functionality is restored.
Nov 13, 15:51 UTC
Resolved -
Gemini was able to fix things on their end. Everything is back to normal.
Nov 7, 16:38 UTC
Identified -
Gemini reported a service disruption: customers are able to sign in and view balances, but trading, transfers, API connectivity (REST, FIX, Websocket), deposits/withdrawals (fiat & wire), the ActiveTrader platform and Web UI are experiencing degraded performance or full unavailability. All customer accounts and funds remain secure.
The Gemini team is actively investigating and will provide updates as they become available. For more details please see https://status.gemini.com/
Nov 6, 16:24 UTC