Websocket partial outage

Started
Lasted 1d
MEDIUM

Updates

RESOLVED

lasted 1d

The issue has been resolved.

MONITORING

20h 4min earlier

Services are largely recovering, and most components are returning to normal. We are still in the stabilization phase and may continue to see some delays as the system fully recovers.

Our team is monitoring closely and working to restore full performance. We will provide updates as we make further progress.

IDENTIFIED

22h 2min earlier

We have identified the root cause of the service disruption.
To resolve this as quickly as possible, we have escalated the issue to our vendor and are working closely with them to restore full service. Our teams are in constant communication and actively monitoring the situation.
We'll provide another update shortly

IDENTIFIED

2h 41min earlier

We're aware of an issue affecting our WebSocket services. Our team is currently working on a resolution and will keep you updated on our progress.